Older Persons Service - Framework HA

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  • Nottingham City
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  • Pets (accomm. only)

Supported housing for single men and women aged 49 years plus. We have self contained flats and a three bed shared house. Length of stay is 2 years maximum. During their stay residents will be allocated support workers who will work with them on their agreed support plan towards a more suitable longer term housing option. 

Description of service and support

We offer support to single people aged 49 plus. All residents have a support worker and support planner. Support plans are produced in agreement with the resident around their strengths and goals in order to achieve outcomes. Staff are on site 8am to 8pm Monday to Friday and 10am to 2pm at weekends. There is a daily activity programme which all residents are encouraged to attend if they wish (eg Bingo, local walks, film nights).

The shared house has a weekly ineligible charge for utilities. Tenants in the flats have to pay their own utility bills. Residents are expected to have a degree of independence and be able to cook and clean for themselves and manage the responsibility of being a tenant with support.

The client group we support has a range of support needs such as mental ill health, substance abuse and offending. Staff work in partnership with - and refer to - other agencies to support individuals. Referrals to specialist agencies include for substance misuse issues, mental health needs, help around benefits, arrears, debts, budgeting skills, life skills, social inclusion, advocacy, accompanying to appointments, skills for independence sessions.

The aim of the service is to enable people to move on in their own tenancy (referrals to tenancy support can be made, usually the local authority or another RSL) or to another suitable accommodation provider depending on individual need, for example to 32 Bentink Road if the tenant develops care needs.

Flats are self contained, the shared house has shared lounge, bathroom and kitchen. There are showers only in the flats. The shared house has a bath. There is no wheelchair access to either property. Pets can be accepted with prior agreement by management, pet agreements must be signed and adhered to.

Capacity and facilities

No of places 14
No of baths / head
No of showers / head 
No of toilets / head   
Own cooking facilities Yes
Meals provided No 
24 hour staff cover No
Computer / internet access No 
TV (communal) No
TV (own room) No
Own room furnished Yes 
Laundry on site Yes 
Communal area No
Garden Yes 

House rules

Can you smoke in own room? Yes 
What are the restrictions on guests visiting during the day?

None but note: Residents are responsible for the behaviour of all visitors. No visitors under the age of 18.

What are the restrictions on overnight guests? Max 3 nights per 7 day period
What support must clients engage with? Engagement in support is the key element of the stay and forms part of the tenancy/licence agreement. Residents must engage with their support workers and carry out actions as agreed in the support plan and risk assessment. 
Please detail any other significant house rules: Residents may not congregate in the local area.

Tenure and costs

What is the minimum stay? No minimum time period .
What is the maximum stay? 2 years. 
What are the tenure options? Shared House: Licence Agreement 
Flats: Tenancy Agreement
What is the cost per week to the client? £13.58 (shared house only). Flats pay own utility bills


Minimum age accommodated?

Maximum age accommodated?

No upper age limit. 
Genders accommodated?

Male and Female
Relationship status accommodated?

Singles only. No dependants. 
Are there any access restrictions and if so what? No wheelchair access

Address: Framework Older Persons Service
34 Bentinck Road
Post code: NG7 4AF
Telephone: 0115 8504148
Fax: 0115 9700484
Client group: Single men and women aged 49 and over who have a history of homelessness or insecure housing and a range of support needs, including mental health, learning difficulties and alcohol/substance misuse, people who have endured a homeless lifestyle for a sustained period of time - often much of their adult life.
Referral: All referrals have to come via the Gateway. Suitable referrals are invited for an assessment. Other relevant agencies involved with the person are contacted and then a decision is made on the suitability for the service.
Public transport: The Tram: The Forest Recreation Ground (3 minute walk) or a bus that travels down Alfreton Road, alight at junction with Bentinck Road.
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  • Over 55