DIRECTORY Smartshare Broxtowe - Derventio Housing Trust 294 <p><span>Shared, supported housing for single homeless people.<br /></span>&nbsp;&nbsp;<br /><strong>Description of service and support<br /></strong>The service offers 2, 3 and 4 bed houses with secure rooms and shared facilities.<strong>&nbsp; </strong>There is low level support in order to maintain the accommodation.&nbsp; Clients next steps would be independent living.<strong><br /></strong><span style="font-family: Arial; font-size: 10pt;"><br /></span></p> <p><strong>Capacity and facilities</strong><br /><br /></p> <table style="width: 505px; height: 237px;"> <tbody> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>No of places</strong></td> <td style="border: 1px solid #000000;">&nbsp;12</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>No of baths / head</strong></td> <td style="border: 1px solid #000000;">&nbsp;1/3</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>No of showers / head&nbsp;</strong></td> <td style="border: 1px solid #000000;">&nbsp;1/3</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>No of toilets / head&nbsp;</strong></td> <td style="border: 1px solid #000000;">&nbsp;1/3</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; background-color: #d8bfd8;"><strong>&nbsp;</strong></td> <td style="border: 1px solid #000000;">&nbsp;</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Own cooking facilities</strong></td> <td style="border: 1px solid #000000;">&nbsp;Yes</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Meals provided</strong></td> <td style="border: 1px solid #000000;">&nbsp;No</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; background-color: #d8bfd8;"><strong>&nbsp;</strong></td> <td style="border: 1px solid #000000;">&nbsp;</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>24 hour staff cover</strong></td> <td style="border: 1px solid #000000;">&nbsp;No</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Computer / internet access</strong></td> <td style="border: 1px solid #000000;">&nbsp;No</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>TV (communal)</strong></td> <td style="border: 1px solid #000000;">&nbsp;Yes</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>TV (own room)</strong></td> <td style="border: 1px solid #000000;">&nbsp;No</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; background-color: #d8bfd8;"><strong>&nbsp;</strong></td> <td style="border: 1px solid #000000;">&nbsp;</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Own room furnished</strong></td> <td style="border: 1px solid #000000;">&nbsp;Yes</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Laundry on site</strong></td> <td style="border: 1px solid #000000;">&nbsp;Yes</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; background-color: #d8bfd8;"><strong>&nbsp;</strong></td> <td style="border: 1px solid #000000;">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Communal area</strong></td> <td style="border: 1px solid #000000;">&nbsp;Yes</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Garden</strong></td> <td style="border: 1px solid #000000;">&nbsp;Yes</td> </tr> </tbody> </table> <p><br /><strong>House rules</strong><br /><br /></p> <table style="width: 502px; height: 173px;"> <tbody> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Can you smoke in own room?</strong></td> <td style="border: 1px solid #000000; width: 100px;">&nbsp;No</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What are the restrictions on guests visiting during the day?</strong></td> <td style="border: 1px solid #000000; width: 100px;">&nbsp;None</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What are the restrictions on overnight guests?</strong></td> <td style="border: 1px solid #000000; width: 100px;">&nbsp;No overnight guests</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What support must clients engage with?</strong></td> <td style="border: 1px solid #000000; width: 100px;">Weekly house meetings plus additional 1-1 support when needed</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Please detail any other significant house rules:</strong></td> <td style="border: 1px solid #000000; width: 100px;">&nbsp;No smoking in any part of the property.&nbsp; No pets.</td> </tr> </tbody> </table> <p><br /><strong>Tenure and costs</strong><br /><br /></p> <table style="width: 499px; height: 86px;"> <tbody> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What is the minimum stay?</strong></td> <td style="border: 1px solid #000000; width: 100px;">&nbsp;1 week &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What is the maximum stay?</strong></td> <td style="border: 1px solid #000000; width: 100px;">&nbsp;12 months</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What are the tenure options?</strong></td> <td style="border: 1px solid #000000; width: 100px;">&nbsp;Excluded license</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What is the cost per week to the client?</strong></td> <td style="border: 1px solid #000000; width: 100px;">&nbsp;£219.87<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td> </tr> </tbody> </table> <p><br /><strong>Restrictions</strong><br /><br /></p> <table style="width: 497px; height: 100px;"> <tbody> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Minimum age accommodated?</strong><br /><br /></td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;18 years old</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Maximum age accomodated?</strong><br /><br /></td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;N/A</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Genders accommodated?</strong><br /><br /></td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;Mixed</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Relationship status accommodated?</strong><br /><br /></td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;Single people</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Are there any access restrictions and if so what?</strong></td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;None &nbsp; &nbsp; &nbsp;&nbsp; <br /><br /><br /></td> </tr> </tbody> </table> <p><br /><br /></p> Notts Housing Advice 293 Notts Housing Advice provides free and confidential housing and housing related debt advice and advocacy. &nbsp;Highly trained and experienced specialist advisers are able to help people with housing and housing debt problems. They also provide training and consultancy to other organisations.<strong><br /><br /><br />Description of service and support<br /></strong>The service can help with: mortgage arrears including possession action; rent arrears including possession action; housing benefit; harassment/unlawful eviction; disrepair; domestic violence; unsuitable accommodation; homelessness; finding accommodation; bonds/deposits; any other housing issue.<br /><br /> Depending on the problem highly trained and experienced advisers can:<br /><br /> Advise on legal rights;<br /><br /> Provide information so clients can help themselves;<br /><br /> Help clients to negotiate with your lenders or landlord;<br /><br /> Help clients to prepare budgets;<br /><br /> Represent clients in court;<br /><br /> Refer clients to other agencies if required (ie solicitors, support services);<br /><br /> We provide an empowerment packs for those clients who prefer to help themselves.&nbsp; The packs provide information on the legal position and how to proceed.<br /><br /> The service advised to LSC specialist quality mark standards, and is audited by national Shelter bi-annually.<br /><br /><br /><br /><strong>Service Opening Hours</strong><br /><br /> <table style="width: 553px; height: 118px;"> <tbody> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Monday</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;09.30-17.00</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Tuesday&nbsp;</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;09.30-17.00</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Wednesday&nbsp;</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;10.00-12.00</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Thursday</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;09.30-17.00</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Friday</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;09.30-17.00</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Saturday</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Sunday</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;</td> </tr> </tbody> </table> <br /><strong>Office Opening Hours</strong><br /><br /> <table style="width: 552px; height: 29px;"> <tbody> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Monday&nbsp;</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;09.30-17.00 &nbsp;&nbsp;</td> </tr> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Tuesday&nbsp;</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;09.30-17.00</td> </tr> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Wednesday&nbsp;</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;10.00-12.00</td> </tr> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Thursday&nbsp;</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;09.30-17.00</td> </tr> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Friday</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;09.30-17.00</td> </tr> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Saturday</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;</td> </tr> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Sunday</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;</td> </tr> </tbody> </table> The Albion - Framework HA 282 The New Albion provides 24 units of high quality, safe temporary accommodation for single and homeless couples who are assessed as being in priority need by Nottingham City Council. Residents are housed in individual, self-contained flats and the building is managed 24hours a day. Staff provide life skills training, including budgeting, cooking, meaningful occupation, employment and training. Support is provided with resettlement and referral to tenancy sustainment services. The length of stay varies depending on whether residents are re-housed into supported accommodation or their own tenancy.&nbsp;&nbsp;<br /><br /><strong>Description of service and support</strong><br />3 storey building with 24 self contained units . Residents have access through their own stairwell from the main street / front door . The accommodation has controlled access for safety. There are 13 members of staff and the Albion is staffed 24hours/day.&nbsp;<br /><br /><span style="font-family: Arial; font-size: 10pt;">Residents have regular support sessions with Support Planner / Support Worker, this includes agreeing weekly goals / establishing support network, sign posting to specialist agencies in relation to identified support needs, discussing move on options &amp; support required. The support planner will create move on plan. &nbsp;Skills 4 Independence sessions run weekly in the service and there is support with education / training&nbsp; employment needs. Risk management strategy put in place.<br /><br />Pets may be accepted, clients must inform at point of presenting at Nottingham City Council - maximum of 2 pets to be housed in the service at any one time - Pet agreement to be signed and adhered too.<br /></span><br /><span style="font-family: Arial; font-size: 10pt;">Likely next step will be to supported housing, more specialist accommodation or move in to Local Authority Housing / Private rented accommodation&nbsp;<br /><br /></span> <p><strong>Capacity and facilities</strong></p> <table style="width: 505px; height: 237px;"> <tbody> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>No of places</strong></td> <td style="border: 1px solid #000000;">24 units (mix of single, double and disabled access)</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>No of baths / head</strong></td> <td style="border: 1px solid #000000;">0</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>No of showers / head&nbsp;</strong></td> <td style="border: 1px solid #000000;">1 per head</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>No of toilets / head&nbsp;</strong></td> <td style="border: 1px solid #000000;">1 per head</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; background-color: #d8bfd8;"><strong>&nbsp;</strong></td> <td style="border: 1px solid #000000;">&nbsp;</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Own cooking facilities</strong></td> <td style="border: 1px solid #000000;">&nbsp;Yes</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Meals provided</strong></td> <td style="border: 1px solid #000000;">&nbsp;No</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; background-color: #d8bfd8;"><strong>&nbsp;</strong></td> <td style="border: 1px solid #000000;">&nbsp;</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>24 hour staff cover</strong></td> <td style="border: 1px solid #000000;">&nbsp;Yes</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Computer / internet access</strong></td> <td style="border: 1px solid #000000;">&nbsp;Yes</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>TV (communal)</strong></td> <td style="border: 1px solid #000000;">&nbsp;No</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>TV (own room)</strong></td> <td style="border: 1px solid #000000;">&nbsp;No</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; background-color: #d8bfd8;"><strong>&nbsp;</strong></td> <td style="border: 1px solid #000000;">&nbsp;</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Own room furnished</strong></td> <td style="border: 1px solid #000000;">&nbsp;Yes</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Laundry on site</strong></td> <td style="border: 1px solid #000000;">&nbsp;Yes</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; background-color: #d8bfd8;"><strong>&nbsp;</strong></td> <td style="border: 1px solid #000000;">&nbsp;</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Communal area</strong></td> <td style="border: 1px solid #000000;">&nbsp;No</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000;"><strong>Garden</strong></td> <td style="border: 1px solid #000000;">Yes</td> </tr> </tbody> </table> <p><br /><strong>House rules</strong><br /><br /></p> <table style="width: 502px; height: 173px;"> <tbody> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Can you smoke in own room?</strong></td> <td style="border: 1px solid #000000; width: 100px;">Yes only in rooms – smoking not permitted anywhere else on FHA premises.</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What are the restrictions on guests visiting during the day?</strong></td> <td style="border: 1px solid #000000; width: 100px;">2 Visitors per room, 16 years + permitted at any one time during 9am-11pm, photo ID for all visitors - No overnight visitors within the first week of move in. All visitors to be signed in at the main office.</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What are the restrictions on overnight guests?</strong></td> <td style="border: 1px solid #000000; width: 100px;">Yes – 1 overnight guest per week over the age of 16 – Service Manager will complete relevant checks for 16-18 yr. old visitors, Visitors to be booked in at the staff office before 9.00pm – Photo ID to be taken.</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What support must clients engage with?</strong></td> <td style="border: 1px solid #000000; width: 100px;">Engage in support sessions with Support Planner working on Individual Support Plan and Support Worker completing targets &nbsp;in relation to their support needs - engage in Skills 4 Independence Programme, attend monthly resident meetings with SEA present- provide all necessary paperwork for Housing Benefit.</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Please detail any other significant house rules:</strong></td> <td style="border: 1px solid #000000; width: 100px;">No alcohol permitted on the premises/ to be consumed by residents / visitors under the age of 18yrs.<br />Residents are responsible for their visitors to the service – Visitors are not to be left unattended in the building. <br />Residents are permitted a maximum of 2 nights stay out per week.<br />No drugs permitted on the premises.<br />Service will not tolerate violence / harassment of any form. <br />No children under the age of 16 yrs. permitted to visit the service.</td> </tr> </tbody> </table> <p><br /><strong>Tenure and costs</strong><br /><br /></p> <table style="width: 499px; height: 86px;"> <tbody> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What is the minimum stay?</strong></td> <td style="border: 1px solid #000000; width: 100px;">One night</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What is the maximum stay?</strong></td> <td style="border: 1px solid #000000; width: 100px;">Varies</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What are the tenure options?</strong></td> <td style="border: 1px solid #000000; width: 100px;">License agreement</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>What is the cost per week to the client?</strong></td> <td style="border: 1px solid #000000; width: 100px;">Service has ineligible charges that residents are responsible for themselves and HB does not cover.<br /><br /> Under 25 £18.13<br />Over 25 - £21.28<br />Couple rate -£31.92 <br /><br /> Charges will increase slightly in April 2015 <br /><br /> Under 25 - £18.34<br />Over 25 -£21.49<br />Couple rate – £32.23<br /><br /> If residents are in employment, staff will liaise with the Income Department and advise on charges to be paid.&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</td> </tr> </tbody> </table> <p><br /><strong>Restrictions</strong><br /><br /></p> <table style="width: 497px; height: 100px;"> <tbody> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Minimum age accommodated?</strong><br /><br /></td> <td style="border: 1px solid #000000; width: 100px;" valign="top">16 &nbsp; &nbsp;</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Maximum age accomodated?</strong><br /><br /></td> <td style="border: 1px solid #000000; width: 100px;" valign="top">No maximum</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Genders accommodated?</strong><br /><br /></td> <td style="border: 1px solid #000000; width: 100px;" valign="top">Both genders</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Relationship status accommodated?</strong><br /><br /></td> <td style="border: 1px solid #000000; width: 100px;" valign="top">Single, couples, no dependents</td> </tr> <tr> <td style="border: 1px solid #000000; width: 100px;" valign="top"><strong>Are there any access restrictions and if so what?</strong></td> <td style="border: 1px solid #000000; width: 100px;" valign="top">Controlled access for entry – intercom through to main office – all residents are given a programmed key card for their room only. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</td> </tr> </tbody> </table> <p><br /><br /></p> Homelessness Prevention - Framework HA 280 The service works with people in Nottingham City who are at risk of becoming homeless. It provides support around housing, benefits and debts. Homelessness Prevention Service uses it experience and expertise to ensure people do not become homeless as a result of preventable, treatable problems.&nbsp;<br /><br /><strong>Description of service and support<br /><br /></strong>Each individual who is taken onto the service will be allocated their own support worker who will meet them at an agreed location, which could be their home. The support worker can assist with benefit claims, reducing debt and housing issues. They can also refer to other services when appropriate. The service has approximately 20 staff and there are no charges to service users.<br /><br /><strong>Service Opening Hours</strong><br /><br /> <table> <tbody> <tr> <td valign="top">Monday</td> <td valign="top">&nbsp; 08:00 - 17:00&nbsp;</td> </tr> <tr> <td valign="top">Tuesday&nbsp;</td> <td valign="top">&nbsp;&nbsp;08:00 - 17:00</td> </tr> <tr> <td valign="top">Wednesday&nbsp;</td> <td valign="top">&nbsp;&nbsp;08:00 - 17:00</td> </tr> <tr> <td valign="top">Thursday</td> <td valign="top">&nbsp;&nbsp;08:00 - 17:00</td> </tr> <tr> <td valign="top">Friday</td> <td valign="top">&nbsp; 08:00 - 17:00</td> </tr> <tr> <td valign="top">Saturday</td> <td valign="top">&nbsp;</td> </tr> <tr> <td valign="top">Sunday</td> <td valign="top">&nbsp;</td> </tr> </tbody> </table> <br /><br /><strong>Office Opening Hours</strong><br /><br /> <table> <tbody> <tr> <td valign="top">Monday&nbsp;</td> <td valign="top">08:30 - 17:00</td> </tr> <tr> <td valign="top">Tuesday&nbsp;</td> <td valign="top">08:30 - 17:00</td> </tr> <tr> <td valign="top">Wednesday</td> <td valign="top">08:30 - 17:00&nbsp;</td> </tr> <tr> <td valign="top">Thursday&nbsp;</td> <td valign="top">08:30 - 17:00&nbsp;</td> </tr> <tr> <td valign="top">Friday</td> <td valign="top">08:30 - 17:00</td> </tr> <tr> <td valign="top">Saturday</td> <td valign="top">&nbsp;</td> </tr> <tr> <td valign="top">Sunday</td> <td valign="top">&nbsp;</td> </tr> </tbody> </table> Lifeline Journey 278 <p>Lifeline Journey works with young people under the age of 18 to prevent and reduce the risk from drug and alcohol use. We work with a wide range of young people, from brief advice to longer term needs.</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <br /><strong>Description of service and support</strong></p> <p><span style="line-height: 1.3em;">We conduct comprehensive assessments and provide a tailored package of ongoing care for those needing short or long term treatment, consisting of the following options: brief advice and support, 1-2-1 work, group work, family support, peer support, health and well being activities and harm reduction services. We have 10 members of staff.</span></p> <p><br /><strong>Service Opening Hours</strong></p> <table style="width: 553px; height: 118px;"> <tbody> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Monday</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;09:00 - 17:00&nbsp;</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Tuesday&nbsp;</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;09:00 - 17:00</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Wednesday&nbsp;</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;09:00 - 17:00</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Thursday</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;09:00 - 17:00</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Friday</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;09:00 - 16:30</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Saturday</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;</td> </tr> <tr style="border-color: #000000; border-width: 1px;"> <td style="border: 1px solid #000000; width: 100px;" valign="top">Sunday</td> <td style="border: 1px solid #000000; width: 100px;" valign="top">&nbsp;</td> </tr> </tbody> </table> <p>We are able to work out of hours if there is a need.<br /><br /><strong>Office Opening Hours</strong><br /><br /></p> <table style="width: 552px; height: 29px;"> <tbody> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Monday&nbsp;</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;09:00 - 17:00</td> </tr> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Tuesday&nbsp;</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;09:00 - 17:00</td> </tr> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Wednesday&nbsp;</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;09:00 - 17:00</td> </tr> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Thursday&nbsp;</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;09:00 - 17:00</td> </tr> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Friday</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;09:00 - 16:30</td> </tr> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Saturday</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;</td> </tr> <tr> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">Sunday</td> <td style="border: 1px solid #000000; background-color: #ffffff; width: 100px;" valign="top">&nbsp;</td> </tr> </tbody> </table>