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Hope House - Emergency Accommodation - Hope Community Services

Hope Services provide direct access emergency accommodation for single homeless people.  Hope provide food, showers and laundry, information, advice, support and referral onto specialist services and more permanent accommodation.

Description of service and support
The accommodation comprises a totalof 14 single rooms, 2 of the rooms have en suite shower/wc. There are 3 accessible rooms 1 with an en-suite wet room. Other rooms have shared facilities. There are 2 lounges/dining room that offer clients somewhere to watch TV, play games, chat or just relax in a safe, welcoming environment. There is a well maintained garden with sheltered smoking areas and pets, including dogs are accepted.

Service users are allocated a Key Worker providing regular support sessions. Training, workshops and Life Coaching are also available to help develop the skills required to enable clients to move on and maintain a tenancy.

We work in partnership with health, housing and criminal justice services. After living here a client's next steps could be to engage with specialist services to meet needs, re - engagement with family and friends, and moving on to longer term accommodation. We refer on to more permanent accommodation, local authority accommodation or private rented. 

Capacity and facilities

No of places 14
No of baths / head  
No of showers / head  8 in total
No of toilets / head  9 in total
Own cooking facilities No 
Meals provided Yes
24 hour staff cover Yes 
Computer / internet access Yes 
TV (communal) Yes 
TV (own room) No 
Own room furnished Yes 
Laundry on site Yes 
Communal area Yes 
Garden Yes 

House rules

Can you smoke in own room? No 
What are the restrictions on guests visiting during the day?

Guests can attend the service
10am-4pm  Monday to Friday

What are the restrictions on overnight guests? No overnight guests 
What support must clients engage with? Key working 
Please detail any other significant house rules: No alcohol allowed in accommodation Have to leave room by 9am each morning
Have to be in accommodation by 9pm each night  

Tenure and costs

What is the minimum stay? 1 night
What is the maximum stay? No maximum stay
What are the tenure options? Licence 
What is the cost per week to the client?

£159.04  Housing benefit eligible

£1 per day service charge



Minimum age accommodated?

Maximum age accommodated?

Genders accommodated?

Relationship status accommodated?

Singles or couples but no dependants 
Are there any access restrictions and if so what? Have to be in accommodation by 9pm each night 


Hope House
11/13, Queen Street

S80 2AN

Contact Data:

Telephone: 01909 489990
Fax: 01909 530320
Email: dayservice@hopeservices.org.uk
Web address: http://www.hopeservices.org.uk

Single Homeless people. Accepts people with dogs.
Self referral or Agency referral. Application form and risk assessment can be completed by referring agency prior to attendance at service. Need to present in person before 2pm on the day that accommodation needed. Beds allocated daily at 2pm. Priority given to Bassetlaw area.