Highwood House provides accommodation in self contained flats for 29 homeless families and pregnant women.
Description of service and support
Flats are either bedsits accommodating 2 persons, 1 bedroom flats accommodating 4 persons or 2 bedroom flats accommodating up to 8 persons. All flats are self contained which include freezers, microwave, iron and board, etc.
The hostel only provides emergency and temporary accommodation to homeless families. Families receive housing related support during their stay and help to find alternative accommodation if they made themselves intentionally homeless. There are 4 support staff during office hours. We do not accept pets.
Capacity and facilities
|No of places||29|
|No of baths / head||1 per flat|
|No of showers / head||0|
|No of toilets / head||1 per flat|
|Own cooking facilities||Yes|
|24 hour staff cover||Yes|
|Computer / internet access||Yes|
|TV (own room)||No|
|Own room furnished||Yes|
|Laundry on site||Yes|
|Can you smoke in own room?||Yes|
|What are the restrictions on guests visiting during the day?||Visitor times are 8.00 am – 10.30 pm.|
|What are the restrictions on overnight guests?||Once per week.|
|What support must clients engage with?||Must engage with their support worker.|
|Please detail any other significant house rules:||No alcohol or smoking outside of resident’s flat.|
Tenure and costs
|What is the minimum stay?||1 Night.|
|What is the maximum stay?||Depends on situation.|
|What are the tenure options?|
|What is the cost per week to the client?|
|Minimum age accommodated?
|Maximum age accommodated?
No upper age limit.
||Male and female|
|Relationship status accommodated?
||Singles, (but must be pregnant), couples with dependants.|
|Are there any access restrictions and if so what?||For residents - none.|
C/0 Housing Aid
135 Lower Parliament Street
Telephone: 0115 8761100