Amber House provides refuge accommodation and support for women and children affected by domestic abuse. Support is provided to help Service Users make informed decisions about their future and move on to safe and suitable accommodation.
Description of service and support
Amber House can accommodate up to ten families (of varying sizes) at any one time. The accommodation is shared and split over 4 flats, each with either 2 or 3 bedrooms a communal living room, kitchen, shower room and bathroom. The staff consists of 4 full-time, 2 part-time and 2 bank. Pets are not accepted.
Staff are on site to provide housing-related support (benefits, debt, housing, health. MARAC etc) and have good knowledge of external services that may be able to provide more specialist support. Full Time Children’s support worker and fully equipped resource room available during office hours with referrals to ‘Stronger Families’, schools, community activities and a CAF completed and initiated for every child. Service Users can then be sign posted and referred to external agencies as appropriate.
After living here clients could be resettled in safe and suitable accommodation with the option of floating support for the first few months of their new tenancy.
Capacity and facilities
|No of places||10|
|No of baths / head||4 in total|
|No of showers / head||4 in total|
|No of toilets / head||7 in total|
|Own cooking facilities||Yes|
|24 hour staff cover||No|
|Computer / internet access||Yes|
|TV (own room)||No|
|Own room furnished||Yes|
|Laundry on site||Yes|
|Can you smoke in own room?||No|
|What are the restrictions on guests visiting during the day?||No visitors permitted due to confidentiality of location.|
|What are the restrictions on overnight guests?||No overnight guests|
|What support must clients engage with?||Weekly Support Sessions and House Meeting|
|Please detail any other significant house rules:||No alcohol permitted on site|
Tenure and costs
|What is the minimum stay?||No minimum stay|
|What is the maximum stay?||16 weeks|
|What are the tenure options?||Licence Agreement|
|What is the cost per week to the client?||£128.41|
|Minimum age accommodated?
|Maximum age accommodated?
||No maximum age|
(Male children up to 15)
|Relationship status accommodated?
||Singles only. Children accepted.|
|Are there any access restrictions and if so what?||Access up to 11pm at night|
Amber House, c/o Raleigh House
68-84 Alfreton Road
Telephone: 0115 9414279
Web address: http://www.metropolitan.org.uk