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The Crescent Recovery Service- Framework HA

The Crescent Recovery Service is a supported housing service which provides a high level of support to people with mental health problems with additional complex needs including those with substance use issues, a history of offending behaviour or mild learning difficulties. Priority is given to applicants with a local connection to Nottingham City.

Description of service and support

This is a 21 bed supported housing project offering support to single people who experience mental health problems. Furnished rooms include facilities such as a fridge, kettle and two ring hob. Waterloo Crescent also has a move-on house, 1 Southey Street, Radford, that offers the opportunity for individuals to have a lower level of support in a bedsit or flat.

There are 14 staff and support is provided to residents to develop social and living skills and maintain a level of stability in the community. Staff work in conjunction with specialist agencies, as required.

Typically clients would progress to the move on accommodation at Southey Street or their own tenancy.

Capacity and facilities

No of places 21 across 3 sites
No of baths / head 4
No of showers / head  4
No of toilets / head 
Own cooking facilities Yes 
Meals provided
24 hour staff cover Yes 
Computer / internet access No 
TV (communal) Yes 
TV (own room) No 
Own room furnished Yes 
Laundry on site Yes 
Communal area Yes 
Garden Yes 

House rules

Can you smoke in own room? Yes 
What are the restrictions on guests visiting during the day? None generally 
What are the restrictions on overnight guests? Only by agreement 
What support must clients engage with? All agreed in Support Plans 
Please detail any other significant house rules: Engaging with Support and Risk
Management Plans 

Tenure and costs

What is the minimum stay? N/A 
What is the maximum stay? 2 Years 
What are the tenure options? Licence Agreement 
What is the cost per week to the client? £42.91   


Minimum age accommodated?

Maximum age accommodated?

Genders accommodated?

Relationship status accommodated?

Singles only 
Are there any access restrictions and if so what? None 


91/93 Waterloo Crescent


Public Transport:
Tram - High School or Forest stops

Contact Data:

Telephone: 0115 850 4035
Fax: 0115 847 0661
Web address: http://www.frameworkha.org

Vulnerable people who need a high level of support including people with mental health problems, (including those with substance use issues), a history of offending behaviour or mild learning difficulties. Priority is given to applicants with a local connection to Nottingham City.
Referrals to this service are made by Nottingham City Council, c/o The Gateway, Housing Aid, 135 Lower Parliament Street, Nottingham NG1 1EE. To get in touch direct contact 0115 915 3000.
Located in: Supported