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Highwood House Family Hostel - Nottingham City Homes

Highwood House provides accommodation in self contained flats for 29 homeless families and pregnant women.

Description of service and support

Flats are either bedsits accommodating 2 persons, 1 bedroom flats accommodating 4 persons or 2 bedroom flats accommodating up to 8 persons. All flats are self contained which include freezers, microwave, iron and board, etc.

The hostel only provides emergency and temporary accommodation to homeless families. Families  receive housing related support during their stay and help to find alternative accommodation if they made themselves intentionally homeless. There are 4 support staff during office hours. We do not accept pets.

Capacity and facilities

No of places 29
No of baths / head 1 per flat
No of showers / head 
No of toilets / head  1 per flat
Own cooking facilities Yes 
Meals provided No 
24 hour staff cover Yes 
Computer / internet access Yes 
TV (communal) No 
TV (own room) No 
Own room furnished Yes 
Laundry on site Yes 
Communal area No 
Garden No 

House rules

Can you smoke in own room? Yes 
What are the restrictions on guests visiting during the day? Visitor times are 8.00 am – 10.30 pm.
What are the restrictions on overnight guests? Once per week. 
What support must clients engage with? Must engage with their support worker. 
Please detail any other significant house rules: No alcohol or smoking outside of resident’s flat. 

Tenure and costs

What is the minimum stay? 1 Night.
What is the maximum stay? Depends on situation. 
What are the tenure options?  
What is the cost per week to the client?  


Minimum age accommodated?

Maximum age accommodated?

No upper age limit. 

Genders accommodated?

Male and female
Relationship status accommodated?

Singles, (but must be pregnant), couples with dependants.
Are there any access restrictions and if so what? For residents -  none. 


C/0 Housing Aid
135 Lower Parliament Street


Public Transport:
Bus stop into the city 2 minutes from hostel. 10 minute journey time.

Contact Data:

Telephone: 0115 8761100

Homeless families and pregnant women.
All referrals come from Nottingham City Council’s Housing Aid only.
Located in: Supported