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Dale Street - NCHA

Dale Street is a supported housing project for people aged 18+ with enduring mental health needs.  The accommodation consists of 8 fully furnished self contained bedsits and 10 flats in the Sneinton area. Clients need to have a Self Directed Support package of at least 15 hours of support.

Description of service and support

The accommodation consists of fully furnished self contained bedsits and flats and is maintained to the highest standard.  There is easy access to local amenities.  Pets are not allowed.

Support provided includes:

 - Essential life skills and independent living skills including managing finances and shopping; 
 - Support to gain employment and further education; 
 - Advice in claiming welfare benefits;
 - Support planning and risk assessments tailored to meet individual needs;
 - Named Keyworker for each individual;
 - Out of hours support provided by the NCHA SMaRT service (Support Management and Response Team);
 - Support sessions and regular service user meetings, newsletters and one-to-one support and activities and groups.

Clients next steps would usually be to live independently with their own tenancy.

Capacity and facilities

No of places  20
No of baths / head  0
No of showers / head   1
No of toilets / head   1
Own cooking facilities  Yes
Meals provided  No
24 hour staff cover  No
Computer / internet access  No
TV (communal)  Yes
TV (own room)  No
Own room furnished  Yes
Laundry on site  Yes
Communal area  Yes
Garden  Yes

House rules

Can you smoke in own room?  Yes
What are the restrictions on guests visiting during the day?  Only two visitors per flat for Health & Safety reasons.
What are the restrictions on overnight guests?  None
What support must clients engage with?  Support packages which are designed around the service users needs.
Please detail any other significant house rules:  None

Tenure and costs

What is the minimum stay?  None
What is the maximum stay?  None
What are the tenure options?  Assured Shorthold Tenancy
What is the cost per week to the client? Service charge £12/week and some council tax responsibility. All other accommodation costs met by Housing benefit.


Minimum age accommodated?

Maximum age accommodated?

Genders accommodated?

 Male and female
Relationship status accommodated?

 Single only, no dependents.
Are there any access restrictions and if so what?  None.


2 Dale Street


Public Transport:
Bus stop about 100 yards from building, NCT number 43 into the City centre.

Contact Data:

Telephone: 0115 958 5531
Fax: 0115 841 2616
Email: DaleStUsers@ncha.org.uk
Web address: http://www.personalisedsupport.co.uk

People aged 18+ with enduring mental health needs.
Please request a referral package by emailing DaleStUsers@ncha.org.uk, calling 0115 958 5531 or requesting to be referred through clients mental health team. Applicants will be invited for an assessment at Dale Street when all the relevant information has been processed. Clients need to have a Self Directed Support package of at least 15 hours of support.
Located in: Supported